The Use of Online Tools by Information Professionals in Medical Libraries in Oman

Rapid development of the Internet and the emergence of a new generation of the Internet within different social software offer advantages to medical libraries in terms of their services and marketing. Medical libraries need to change the ways they provide their services based on changes in users’ needs in the digital world. The main purpose of this study is to explore the perception/attitude of information professionals in Medical libraries in Oman towards use of various online tools or so-called Web2.0. The study also intends to highlight the main challenges that prevent libraries from using these tools and applications in providing services. An online survey was used as a data collection method. Survey Monkey software was used to design the questionnaire. The survey included all medical libraries (16) in Oman. The study found that the majority of information professionals in medical libraries in Oman are aware of Web 2.0 and the majority of them use its tools within library services. The majority of information professionals reported positively regarding the use of these tools in library services. However, several challenges were identified regarding using and adopting online tools within library services. This study tried to provide a clear understanding of the ways that online tools are used and adopted by information professionals in medical libraries. It is hoped that it will make a contribution to the future development of this subject area. Keywords: Oman, Online Tools, Information Professionals, Medical Libraries, Web 2.0, Library 2.0, Librarian 2.